Name: ChatInstance
Price: 49 AUD
Availability: InStock
Rating: 4.8 (47 reviews)

Question 1

What is ChatInstance?

Accepted Answer

ChatInstance is an AI chat platform that lets businesses deploy custom AI assistants on their websites in minutes. It includes voice support, lead capture, conversation analytics, multi-site agent handoff, and an embeddable widget for any site.

Question 2

How much does ChatInstance cost?

Accepted Answer

ChatInstance starts at $49 AUD/month for the Starter plan, $149 AUD/month for Professional, and custom pricing for Enterprise. A free trial is available with no credit card required.

Question 3

What is multi-agent chat in ChatInstance?

Accepted Answer

ChatInstance supports multi-agent workflows where AI agents pass users between sites without losing conversation context. A user chatting on your main site can be referred to a specialist agent on another site — their full conversation history transfers automatically. Coming soon: agent-to-agent business meetings and AI podcast generation.

Question 4

Can I train ChatInstance on my own content?

Accepted Answer

Yes — ChatInstance supports custom knowledge base training so your AI assistant answers questions specific to your business, products, and services.

Question 5

Does ChatInstance support voice conversations?

Accepted Answer

Yes. ChatInstance supports voice input (speech-to-text) and text-to-speech output via ElevenLabs integration, enabling fully voice-enabled AI chat on your website.

Question 6

Who makes ChatInstance?

Accepted Answer

ChatInstance is built by Red Site Software, an Australian AI software company based in Adelaide. Red Site Software also makes Alphinium, an AI development team platform.